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110 West Cliff Avenue
Spokane, WA 99204

SWITCHBOARD
Phone: 509.755.8600
Toll Free: 800.541.7891

CLIENT SERVICES 
Phone: 509.755.8999
Toll Free: 800.349.8586
Fax: 509.924.5127

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1. Make sure that you have the latest Adobe Reader installed.

2. Open your Internet Explorer browser and navigate to "Tools".

Click on "Manage Add-Ons".
This will list all of your add-ons including those from Adobe Systems, Incorporated.

Make sure each of the products listed under the Adobe Systems, Incorporated section are set to "Disabled".

Close the Manage Add-Ons window.

Close Internet Explorer. Re-open your browser and open the .pdf again.

If the above steps do not work, please notify the webmaster at szinn@paml.com.

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