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PAML
110 West Cliff Avenue
Spokane, WA 99204

SWITCHBOARD
Phone: 509.755.8600
Toll Free: 800.541.7891

CLIENT SERVICES 
Phone: 509.755.8999
Toll Free: 800.349.8586
Fax: 509.924.5127

PROVIDERHOSPITALPATIENTJOINT VENTURESDRUG TESTINGCAREERSABOUT US

Information Technology

Committed to being a leader in providing information technology solutions, PAML maintains the infrastructure and support our clients need to easily access and securely manage laboratory-based information. This infrastructure ensures the long-term security and integrity of all laboratory data as well as specimen management from start to finish.

As part of our service, PAML offers a suite of information technology solutions that make it easier to access and manage laboratory information. A variety of electronic data transfer options are available to you that will flexibly integrate into your clinical workflow in a manner that makes sense for you. Whether you choose a traditional method such as our electronic teleprinters or a more advanced EMR interface, we provide a solution that fits your needs.

Products and services summary


  1. Remote printers or fax delivery
  2. Requisition and label printers
  3. Internet reporting and order entry
  4. Electronic medical records interfaces
  5. Laboratory information system interfaces
  6. Mobility solutions

Flexible solutions suited to your needs
Diagnostic information is critical to the appropriate identification and treatment of disease and to providing quality care to your patients. Our service mission requires that we seamlessly integrate your diagnostic information into a solution set that works the way you do. Regardless of your systems and your technology expertise, we deploy a variety of solutions that work in concert with you to deliver diagnostic information to you—where, how, and when you need it.

Based on your need, our dedicated group of connectivity specialists can analyze your requirements and provide you with a flexible solution that is tailored to your situation. From traditional electronic reporting tools to integrated solutions for your electronic practice and laboratory system, we have the solutions that fit your needs.

Internet Reporting and Order-Entry Solutions
We have a Web-based solution to fit your needs, starting with our internal solution LabsNow, which provides robust laboratory ordering and reporting functionality, and ending with Emdeon’s product Clinician, which adds electronic prescribing availability to laboratory ordering and reporting capability. Each of these solutions is designed to be user-friendly, quick, efficient, and secure. Because you can access these applications from most computers that have a Web browser and Internet connection, there is no need for additional hardware that takes up precious office space.

Remote Printers and Fax Delivery
Our traditional method for securely delivering paper-based reports puts information at your fingertips using printers we provide or your own fax machine. Laboratory results delivery can be set up according to defined reporting times, ensuring that your diagnostic information is available immediately.

Requisition and Label Printers
Our requisition and label printing solutions take advantage of your practice-management system that stores patient demographics and billing information. Patient and billing information can be completed electronically on preprinted order forms or through the creation of a label that can be easily applied. We support most practice-management systems and can deploy these solutions rapidly, ensuring an efficient ordering process complete with all required information to appropriately bill for the laboratory procedure.

Electronic Medical Record System Interfaces
Integrating your diagnostic information into your EMR is required to achieve a paperless office. Whether your practice or hospital has purchased an EMR system or is planning on doing so, we are already connected. Our interfaces work seamlessly with your EMR system, integrating your diagnostic information with your inbox, flow sheets, documentation templates, and health-maintenance sections. Working with you, we can often enable these interfaces as your practice goes live, bringing immediate functionality and historical diagnostic information to your electronic charts.

Laboratory Information System Interfaces
If you are performing testing at your facility or are considering it, we have significant expertise with laboratory information systems. We can interface our systems to work together seamlessly for both orders and results. We can also work with you in building a business case to bring testing in house, improving your efficiency and enhancing patient care. In these instances we can make recommendations and in some cases provide the EMR system to enable your clinical operations.

Mobility Solutions
If you carry a PDA or cell phone, we can provide you with information that is relevant to your needs. Need that critical value right away? We can get it to your mobile device so you can act on the information immediately.

(Commercially reasonable fees apply for some services.)

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