FREQUENTLY ASKED QUESTIONS
How much do webinars cost?
PAML webinars are presented by experts within our enterprise network and are offered free of charge.
How do I register for an upcoming webinar?
Click the "register" button next to the upcoming title you wish to view.
Do I need any special equipment to utilize your online education offerings?
In most cases, you will need a standard computer with internet access and connected loudspeakers. For live webinars you'll need a telephone to access the audio.
What if the webinar presentation time is not convenient for me?
PAML Webinar recordings are archived for later viewing.
How do I get P.A.C.E.® credit for viewing a webinar?
P.A.C.E® credit is available for up to six months following the presentation date. After viewing the live or recorded webinar, click the evaluation form and follow the instructions.
How much does it cost to view the On-Demand Learning?
The lectures are presented by experts within our enterprise network and are offered free of charge
How do I access On-Demand Learning?
Contact PAML Education Services Department for the login information. EducationLibraryRequest@paml.com
I don't have adequate computer access to view webinars and online recordings. Are there any other options for obtaining educational programming?
PAML Education Services also houses a library of books, tapes, and discs that can be sent to your location for up to two weeks. Use the Education Library tab to access this resource.
How much does the library service cost?
While there are no rental charges for using these programs, a small fee of $15 per order helps to cover our costs for delivering library materials to your location.
What payment methods are accepted for library fees?
As a PAML client, the $15 handling fee for delivering a library order can be billed to your facility. If you prefer to pay individually, please enclose a check (payable to PAML) when you return the borrowed materials.
How many library programs can I have at one time?
Each order may contain up to three programs borrowed at a time.
What payment methods are accepted for library fees?
As a PAML client, the $15 handling fee for delivering a library order can be billed to your facility. If you prefer to pay individually, please enclose a check (payable to PAML) when you return the borrowed materials..
What if I need to keep the library programs beyond the two-week checkout period?
Extensions may be granted. Contact PAML Education Services to request an extension.
How do I return borrowed library programs?
The easiest way is to use the same packaging and method by which the programs were delivered to you. If a PAML courier brought them to you, mark the package for return to PAML Education and give it to the courier. If the materials were mailed to you, use the enclosed postage-paid label to return by mail.
Do I need any special equipment to use your library programs?
Our library offers a variety of formats: books, audio CD's, audio cassette tapes, video DVDs, VHS video tapes, and CD-ROMs. The program ID identifies the format for each title. You woudl need to provide the type of player corresponding to the format of the program(s) you borrow.
BK - Book
ACD - Audio CD (plays in CD player or computer)
AT - Audio Cassette Tape
DVD - Video Disc (plays in DVD player or computer with DVD player software)
VHS - Video Tape (plays in VCR)
CDR - CD-ROM (plays in computer)
How many continuing education hours can I earn from your programs?
The amount of CE credit will vary for each offering. Webinars and On-Demand recordings are typically one hour, while library programs can range from a quarter-hour to many hours. The amount is calculated from "contact hours", the length of time for the instruction. Library program descriptions list the amount of CE for each title.
What if I have additional questions, need troubleshooting help, or have a suggestion?
Please contact our Education staff for assistance. See the "Contact Us" tab for information specific to your type of inquiry.
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