PAML’s Information Technology Department maintains an IT Help Desk dedicated to helping clients with THE FOLLOWING computer issues:

  • Initial setup of all new accounts
  • System and equipment installation
  • Troubleshooting for all interface, hardware and log-in issues.

Our expert staff consists of trained Information Technology personnel. If we cannot answer your question or take care of your request immediately, we will route you to the appropriate department or person.


IT Infrastructure & Services

Committed to being a leader in providing information technology solutions, PAML maintains the infrastructure and support our clients need to easily access and securely manage laboratory-based information. This infrastructure ensures the long-term security and integrity of all laboratory data as well as specimen management from start to finish.

As part of our service, we offer a suite of information technology solutions that make it easier to access and manage laboratory information. A variety of electronic data transfer options are available to you that will flexibly integrate into your clinical workflow in a manner that makes sense for you. Whether you choose a traditional method such as our electronic teleprinters or a more advanced EMR interface, we provide a solution that fits your needs.



Service & Equipment Agreements